7j7776 Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") describes how 7j7776 ("we", "us", or "our"), operator of the online gambling platform at https://7j7776.pro, collects, uses, stores, shares, and protects personal data relating to registered players, prospective players, and visitors to the website ("you" or "the Player").

This Policy applies to all personal data processed in connection with your use of the 7j7776 platform, including account registration, deposits and withdrawals, gameplay activity, bonus participation, customer support interactions, and voluntary communications you initiate with our team.

By creating a 7j7776 account or continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood its contents. If you do not agree with any part of this Policy, you should not use the platform.

2. Personal Data We Collect

7j7776 collects personal data through three primary channels: information you provide directly, information generated automatically through your use of the platform, and information received from third-party payment processors during transaction verification.

Information you provide directly:

• Full legal name and date of birth (for identity and age verification).
• Mobile phone number registered in Bangladesh (used as primary account identifier and for OTP authentication).
• Payment method details — specifically your registered bKash, Nagad, Rocket, or Upay mobile wallet number. Full wallet credentials are never stored; only the registered number is retained for withdrawal matching.
• Account username and encrypted password hash.
• Communications you send to our support team at [email protected], including any attachments or screenshots provided for dispute resolution.
• Identity documents submitted for KYC (Know Your Customer) verification, such as a National ID card (NID) or passport copy. These are stored in an encrypted format and deleted once verification is complete, unless retention is required by applicable compliance obligations.

Information collected automatically:

• IP address and general geographic region at the time of login and registration.
• Device type, operating system, and browser version (collected for fraud prevention and responsible gaming monitoring).
• Session timestamps, page views, game activity logs, wagering history, and win/loss records.
• Cookie identifiers for session management (see Section 7 for full cookie details).

Information from payment partners:

• Transaction reference numbers and confirmation statuses returned by bKash, Nagad, Rocket, and Upay upon processing a deposit or withdrawal.
• Partial account identifiers (e.g., masked wallet numbers) returned by payment APIs for reconciliation purposes.

3. How We Use Your Personal Data

7j7776 processes your personal data only for specific, legitimate purposes. The table below maps each data type to the purpose for which it is used and the legal basis for that processing.

7j7776 does not use your personal data for automated decision-making or profiling that produces significant legal effects without human review. Where automated systems flag an account for review (for example, as part of our responsible gaming monitoring), a human member of the compliance team will assess the case before any action is taken.

4. Data Sharing & Third Parties

7j7776 does not sell or rent personal data to any third party. We share data only in the following limited and controlled circumstances:

• Payment processors: bKash, Nagad, Rocket, and Upay receive only the transaction details necessary to process your deposit or withdrawal. These partners operate under their own privacy and data security obligations.
• Game content providers: Third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive an anonymised player session token to manage game state. They do not receive your name, mobile number, or payment details.
• Fraud prevention and identity verification services: Where required for KYC compliance, anonymised data points may be verified against third-party identity confirmation services. No raw document images are transferred to these services.
• Legal and regulatory authorities: 7j7776 will disclose personal data in response to a lawful request from a competent court, law enforcement authority, or regulatory body. We will notify the affected player of any such disclosure where legally permitted to do so.
• Platform infrastructure providers: Hosting, security, and database service providers may process data as technical subprocessors. All subprocessors are contractually bound to handle data in accordance with this Policy.

5. Data Retention

7j7776 retains personal data only for as long as necessary to fulfil the purposes described in this Policy or as required by applicable law.

• Active accounts: Personal and transactional data is retained for the lifetime of the account and for a minimum of five (5) years after account closure, in line with standard anti-money-laundering record-keeping requirements.
• KYC documents: Identity documents submitted for verification are deleted within 30 days of successful verification, unless ongoing compliance obligations require retention for a longer period.
• Support communications: Emails and chat logs are retained for two (2) years from the date of the final message in the thread.
• Game logs and wagering history: Session and wagering records are retained for five (5) years to support dispute resolution and responsible gaming audits.
• Cookies and session data: Session cookies expire when you close your browser. Persistent preference cookies expire after 90 days unless renewed by an active session.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be linked to any individual player.

6. Data Security Measures

7j7776 implements a layered security architecture to protect player data from unauthorised access, alteration, disclosure, or destruction. Our key security measures include:

• SSL/TLS encryption: All communications between your device and 7j7776 servers are encrypted using TLS 1.2 or higher. Connections using outdated protocol versions are rejected.
• Password hashing: Account passwords are never stored in plain text. We apply a modern, salted hashing algorithm so that even internal staff cannot read your password.
• OTP authentication: Sensitive account actions — including login from a new device, password changes, and withdrawal requests — require one-time password (OTP) verification sent to your registered mobile number.
• Access controls: Internal access to player data is restricted to staff who require it to perform their job function. Access is logged and audited on a regular basis.
• Penetration testing: The 7j7776 platform undergoes regular security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: In the event of a confirmed data breach that poses a risk to players, 7j7776 will notify affected players within 72 hours of becoming aware of the incident, describing what data was affected and what steps are being taken.

While we take every reasonable precaution, no online platform can guarantee absolute security. Players are strongly encouraged to use a unique, strong password for their 7j7776 account and to enable OTP authentication. Never share your password or OTP code with anyone, including people claiming to represent 7j7776 support.

7. Cookies & Similar Technologies

7j7776 uses cookies and similar browser storage technologies to operate the platform correctly and to give you a smooth, personalised experience. We do not use advertising cookies or cross-site tracking technologies.

Types of cookies in use:

• Strictly necessary cookies: These are required for the platform to function. They maintain your login session, keep your game state synchronised, and protect against cross-site request forgery (CSRF). These cookies cannot be disabled without breaking core platform functionality.
• Preference cookies: These remember your language setting, preferred game categories, and display preferences. They persist for up to 90 days.
• Analytics cookies (first-party only): 7j7776 uses anonymised first-party analytics to understand how players navigate the platform so we can improve it. These logs do not contain names, mobile numbers, or any identifying information.

You may clear cookies at any time through your browser settings. Note that clearing strictly necessary cookies will log you out of your account and may affect platform performance.

8. Your Data Rights

As a player on the 7j7776 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Data Rights Request" and include your registered mobile number (but never your password) so we can locate your account.

• Right of access: You may request a copy of the personal data we hold about you at any time. We will provide this within 14 business days of receiving a valid request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: You may request deletion of your personal data where we no longer have a legal basis or legitimate reason to retain it. Note that data subject to mandatory retention periods (e.g., transaction records under AML obligations) cannot be deleted before the retention period expires.
• Right to restrict processing: You may request that we limit how we use your data while a correction or erasure request is being assessed.
• Right to withdraw consent: Where processing is based on your consent (e.g., promotional email communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to data portability: You may request a machine-readable copy of the personal data you provided to us, where technically feasible.

7j7776 will acknowledge all data rights requests within 48 hours and will aim to resolve them within 14 business days. In complex cases, this period may be extended by an additional 14 days, in which case we will notify you of the extension and the reason for it.

9. Children & Minors Under 21

7j7776 is strictly an adult platform for players aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that a player account belongs to someone under 21, we will immediately:

• Suspend and close the account.
• Reverse any deposits to the originating payment method where technically possible.
• Permanently delete all personal data associated with the account.
• Void any bonuses, winnings, or promotional credits earned through the account.

If you are a parent or guardian and believe that a person under 21 in your care has created a 7j7776 account, please contact us immediately at [email protected] so we can take swift action.

10. Updates to This Policy

7j7776 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform functionality. The "Last updated" date at the top of this page will always reflect the version currently in effect.

Where changes are material — meaning they significantly affect how we collect or use your data — we will notify registered players via a notification on the platform at next login. Continued use of the 7j7776 platform after such notification constitutes acceptance of the revised Policy.

We encourage you to review this Policy periodically. If you have any questions about a specific change, contact our support team at [email protected] and we will explain the update in plain language.

11. Contact & Data Enquiries

All privacy-related questions, data rights requests, and concerns should be addressed to the 7j7776 support team. We handle all privacy enquiries with strict confidentiality. Please do not include your account password in any communication — our staff will never ask for it.

Support email: [email protected]

Response time: Within 48 hours for acknowledgement; within 14 business days for full resolution.